American customers have generally praised the product quality of "Imperial Workshop", particularly highlighting the excellence of its handcrafted furniture and home decor items. The attention to detail and craftsmanship in these categories has been widely appreciated, although some consumers have noted that certain items, such as smaller decorative pieces, could benefit from improved quality. In terms of customer service, there is a mixed sentiment among US customers. While many have lauded the responsiveness and helpfulness of "Imperial Workshop"'s support team, others have expressed concerns about the need for more consistent and efficient communication. When it comes to value for money, American consumers seem to be content with the pricing of "Imperial Workshop" products, especially during promotional periods. The brand's offers and discounts have generally been seen as advantageous, although some customers have suggested making these deals more accessible and transparent. Overall, the majority of US customers appear to be satisfied with their experiences with "Imperial Workshop", with positive feedback often centering around the exceptional product quality and the value received for the price. However, there is a recurring call for improvements in customer service and a desire for more accessible promotional strategies.